The Book of NPS for Growth
In this eBook, we turn the whole growth hacking model on its head, to prepare for a new era of customer-obsessed marketing.
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Ready to turn real-time customer feedback into huge business impact?
Get The NEW Book of NPS to find out how.
Download the eBook
What if you could take the guesswork out of growth marketing and use a huge chunk of your own brand promise (to deliver on amazing customer experiences at all times) and create a rapid-growth pool of empowered customer champions as an extension of your marketing team?
It’s time for marketers to enable their happy, empowered customer advocates to create a powerful marketing engine that will:
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Grow your revenue
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Reduce customer acquisition costs(CAC)
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Increase each customer’s lifetime value
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Evolve your business
What if there were a way to automate growth?
1,000,000+ NPS surveys a week for the world’s biggest brands (and some of the newest).
“For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.”
- Tony Hsieh, CEO of Zappos
In This eBook, we'll cover:
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Spinning the Growth Flywheel with Customer Feedback
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Customer-Obsession as a Winning Growth Strategy
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Evolving Your Customer-Obsessed Brand Story
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Engineering Customer Loyalty with Growth NPS
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Leading the Pack with a Growth NPS Strategy
The Customer Experience Growth Flywheel
