The New NPS Best Practices

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 NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

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© AskNicely All Rights Reserved | Privacy Policy

NPS is a registered trademark, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.

White Paper:

A Playbook for Delivering Legendary Customer Experiences with a Mature Customer Feedback Program.

1,000,000+ NPS surveys a week for the world’s biggest brands (and some of the newest).

Get The New NPS Best Practices

Ready to become a customer feedback hero?

In order to unlock world-class NPS score (top 10% of your industry), as well as the business results that go with it, there is a new set of core tenets that inform the new best practices required for mature NPS programs to be world-class in terms of both process and metrics.

Get the White Paper

Some of our friends who use NPS.

You know your NPS Score. Now you want to know, how can I make that score better?

Rated No.1 Enterprise Feedback Management Platform

AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.

In this white paper, you'll learn: 

  • Creating shift towards a customer-obsessed culture.
  • Getting the most out of your NPS program.
  • Automating for greater efficiency and faster returns.
  • Turning feedback into reviews and referrals.
  • Increasing response rates.

Be a Customer Feedback Legend

Companies with mature NPS Programs are more than twice as likely to achieve both 100%+ annual growth and net-negative churn.

The Net Promoter Score Benchmark Study 2018

Get The New NPS Best Practices

Be a Customer Feedback Legend

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